Introduction to Emotional Intelligence
February 26 @ 9:00 am - 12:00 pm
Description
An individual with high emotional intelligence can manage their own impulses, communicate with others effectively, manage change well, and solve problems. Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize their behaviors, moods, and impulses, and to manage them best according to the situation. This training will give you the tools you need to improve your emotional intelligence!
Learning Objectives
After this training, you will be able to:
- Define and practice self-awareness, self-management, social awareness, and relationship management
- Understand, use and manage your emotions
- Identify the benefits of emotional intelligence
- Learn strategies to improve your emotional intelligence
Course Outline
- Introductions
- Defining Emotional Intelligence
- Explaining the four quadrants of Emotional Intelligence
- Who needs Emotional Intelligence?
- Self-Awareness
- Definition
- Qualities
- Strategies to improve
- Self-Management
- Definition
- Qualities
- Strategies to improve
- Social Awareness
- Definition
- Qualities
- Strategies to improve
- Relationship Management
- Definition
- Qualities
- Strategies to improve
- Benefits of Improving your Emotional Intelligence
- Developing your Emotional Intelligence
- Mastering a new skill
- COB Conference Room #3 and Zoom (Zoom ID 924 379 70667) on Wednesday, Feb 26, from 9 a.m. – 12 p.m.
Register in HealthStream by searching the Catalog for Professional Business Writing. Click “Enroll” or “Choose Class” to register.
For questions regarding Professional Business Writing, contact Training and Development at training@anthc.org or call 907-729-1301.
