This training will define conflict, help improve self-awareness of your conflict behaviors and responses to conflict. You will learn about your DiSC style and other DiSC styles in conflict. Attending will help you identify automatic destructive thoughts and understand how they can impact your conflict behaviors. You will learn how to reframe thoughts so that you can become more productive, and improve workplace results and relationships.
Learning Objectives
After this training, you will be able to:
Define conflict;
Understand your behaviors and responses in conflict based on your DiSC Style;
Recognize that each DiSC style has different priorities and responses in conflict;
Begin applying reframing techniques to have more productive conflict with coworkers, family and friends
Course Outline
- Introductions
- Defining conflict
- Understanding your own DiSC style in conflict
- Learn about the other DiSC styles in conflict
- Learn how DiSC styles interact in conflict
- Learn how automatic thoughts influence destructive behaviors
- Identify and understand destructive conflict behaviors that you use
- Recognize automatic thoughts that you typically have during conflict
- Practice catching and reframing automatic thoughts
- Explore more productive responses
For the best experience, you’ll want to have a working microphone, a webcam, and be docked with at least one monitor.
Sign up in HealthStream, search the Catalog for the course, and click Enroll or Choose Class to register.
For questions regarding this or any course, contact Training and Development at training@anthc.org or call 907-729-1301.
- COB Conference Room #3 and Zoom (Zoom ID 996 351 01749) on Wednesday, Sept. 25, from 9:00 a.m-noon