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Emotional Intelligence Training

July 19 @ 2:00 pm - 4:00 pm
Event Type: General

Join Training and Development for Emotional Intelligence on Tuesday, July 19 from 2-4 p.m. via Zoom.

 

An employee with high emotional intelligence can manage their own impulses, communicate with others effectively, manage change well, and solve problems. Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize their behaviors, moods, and impulses, and to manage them best according to the situation. This training will give you the tools you need to improve your emotional intelligence!

Learning Objectives:

After this training, you will be able to:

  • Define and practice self-awareness, self-management, social awareness, and relationship management
  • Understand, use and manage your emotions
  • Identify the benefits of emotional intelligence
  • Learn strategies to improve your emotional intelligence

 

Basic Course Outline:

  1. Introduction
  2. Defining Emotional Intelligence
  3. Four quadrants of Emotional Intelligence
  4. Who needs Emotional Intelligence?
  5. Self-Awareness
    1. Definition
    2. Qualities
    3. Strategies to improve
  6. Self-Management
    1. Definition
    2. Qualities
    3. Strategies to improve
  7. Social Awareness
    1. Definition
    2. Qualities
    3. Strategies to improve
  8. Relationship Management
    1. Definition
    2. Qualities
    3. Strategies to improve
  9. Benefits of Improving your Emotional Intelligence
  10. Developing your Emotional Intelligence
  11. Mastering a new skill

Sign up in HealthStream by searching the Catalog for Emotional Intelligence. Click Enroll or Choose Class to register.

For the best training experience in Zoom, T&D recommends that you use a camera and microphone to participate.

 

Join Zoom Meeting

https://anthc.zoom.us/j/92437970667

 

Space is limited to 16.

 

For questions regarding Emotional Intelligence, contact Training and Development at training@anthc.org or 907-729-1301.