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Leadership Master Class: Emotional Intelligence (Designed for managers and/or supervisors, but open to all staff)
April 11 @ 9:00 am - 12:00 pm
Leadership Master Class: Emotional Intelligence will be held via Zoom (Zoom ID 984 098 70065) on Thursday, April 11, from 9 a.m. – 12 p.m.
Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. Emotional intelligence is made up of four core skills that pair up under two primary competencies: personal competence and social competence. Personal competence is made up of your self-awareness and self-management skills, which focus more on you individually than on your interactions with other people. Personal competence is your ability to stay aware of your emotions and manage your behavior and tendencies.
• Self-Awareness is your ability to accurately perceive your emotions and stay aware of them as they happen.
• Self-Management is your ability to use awareness of your emotions to stay flexible and positively direct your behavior. Social competence is made up of your social awareness and relationship management skills; social competence is your ability to understand other people’s moods, behavior, and motives in order to improve the quality of your relationships.
• Social Awareness is your ability to accurately pick up on emotions in other people and understand what is really going on.
• Relationship Management is your ability to use awareness of your emotions and the others’ emotions to manage interactions successfully.
For the best experience, you’ll want to have a working microphone, a webcam, and be docked with at least one monitor.
Sign up in HealthStream, search the Catalog for the course, and click Enroll or Choose Class to register.
For questions regarding this or any course, contact Training and Development at training@anthc.org or call 907-729-1301.
